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Frequently Asked Questions

Frequently Asked Questions

Below are some of the routine questions from customers that provides some helpful bits of information about ServiceFirst Painting, how we work and what we provide you. Our helpful staff and dedicated craftsman will gladly answer your questions any time.

About ServiceFirst Painting

How Long has your company been in business?

Originally founded as Murrey Commercial Services, in 2001, ServiceFirst Painting’s parent company is now Murrey Property Services, LLC. This change allows us to expand our service offerings and territory to include both residential and commercial property maintenance and construction services with a larger geographical scope.

Are you bonded and insured?

Yes, we are bonded and maintain a general liability policy at all times, and unlike most residential painting companies we also carry workers compensation insurance to further protect our customers.

Does ServiceFirst Painting provide a written warranty or guarantee on your work?

ServiceFirst Painting will provide you with a “Three Year Written Warranty” signed by our Territory Consultant once your project is finished.

How We Work

Do you provide FREE estimates?

One of our territory consultants would be pleased to provide you with a free consultation and detailed written proposal. Simply call the number listed on this website or fill out the online request and we will schedule a free consultation at your convenience.

Will ServiceFirst Painting require a deposit before my project begins?

Beware of painting contractors that require an upfront payment or deposit to “get started”. ServiceFirst Painting is completely confident in our people, service and quality that we rarely require a down payment with the exception of residential projects over $13,000, out-of state owners and large commercial projects involving a general contractor where a draw is protocol.

What brand of paint do you use?

Sherwin-Williams paint products on all of our proposals, however we will use other top performing brands like Benjamin Moore, Pittsburgh and Behr when requested.

Will your company use products that are "green" or environment friendly on my home?

Absolutely, we use Sherwin-Williams products with the GreenSure designation including Promar 200 Zero VOC, Duration Home Interior and other low odor and low VOC (Volatile Organic Compounds) coatings. To learn more, read our newsletter posted on this site.
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